State Farm® Insurance Agent Pam Herndon

"My agent was great! They were very nice and explained things really well."

"Danny was extremely helpful in getting a renter's insurance policy set up for me. Super friendly! :)"

"They answer the phone in person - no phone tree. They are helpful, knowledgeable, and quick to find answers and resolve issues. They gave me a lot of additional helpful information when I relocated."

"Everyone who works for pam is always patient, very nice and knowledgeable and never too busy to help me, especially Jessica . She is always kind and patient, thank you Jessica 😀🌻"

"Danny was easy to work with, prompt, and importantly, familiar with my neighborhood. I feel supported knowing I have a local representative to help me with my home insurance needs. The quote was competitive with good coverage. We look forward to working with him."

"Pam takes her time to listen to the customer and customize her services to meet the needs and expectations of the customer. She responds immediately and goes above and beyond getting to know her customers personally."

"The agent Hannah Card was so kind and helpful setting up my renters insurance! Much appreciated to have something done so easily when moving can be so stressful!"

"Pam provided an comprehensive and professional review of our various policies, thoroughly answered all of out questions. Pam was as always, pleasant, professional and knowledgeable."

"Had the pleasure of interacting with Ms. Jessica Guild not only was she quick in getting back to me regarding my inquiry but also helped me further understand by breaking things down for me in a way that was easier to understand. Absolutely recommend speaking with her she is wonderful!"

"Just wanted to give Mackenzie Mullins a shout out. State Farm had my auto Insurance completely messed up. The car I was driving had the insurance cancelled & the car I sold they keep the insurance on. Needless to say it was a huge mess . Mackenzie got it all fixed & now I am good to go. Thank you Mackenzie for all your hard work on this mess. I appreciate you!"

"I consider myself a new resident to North Carolina. I’ve encountered some obstacles and issues I’ve never experienced before. Pam Herndon and her staff have been there for each incident I’ve experienced along the way. They are good listeners and work to find the easiest way to resolve problems, questions and concerns."

"Prompt, kind, and so helpful! Could not recommend more."

"Pam is very authentic and caring about the needs of those she insures, and she listens well and provides thoughtful ideas for coverage. She is also very adept at helping you save money, with suggestions for coverage to change to maximize the value you receive for your committed money. A great experience!"

"I had a great experience at this office. Excellent employees! I highly recommend."

"Pam is a wonderful leader in the community and cares so much about her clients. I am grateful to know if something happens to me, she will be the one giving my kids their insurance check with empathy and support. Hope we never need that TLC but grateful to have that peace of mind as my legacy."

"Great service. Great employees."

"I had a question yesterday about short term coverage on a vehicle. I was helped quickly and efficiently. They responded with concise information to meet my needs. Highly recommend!"

"Hannah provided excellemt sevice at Pam Herndon's State Farm office in Chapel Hill!"

"very responsive!!"

"Danny was great.We had to deal with some complex issues and Danny was on top of things throughout the entire process. He was courteous, upbeat, professional and efficient. Loved Danny!"

"Great price; very helpful customer service from Elisa as well."

"Wayne Britt was very responsive and helpful on questions related to our automobile policy."

"Pam Herndon is knowledgeable on all things insurance as all State Farm agents are required. This is what sets Pam apart. She treated me with kindness and respect even though I've only been purchasing car insurance a few years and she's an LGTBQIA ally. I have irrational fears of natural disasters and Pam didn't even bat an eye answering my questions of what if scenarios."