State Farm® Insurance Agent Pam Herndon

"I have been working with Danny Ingvalson for several months to get insurance for both motor vehicles and some fairly complex real estate properties. Every insurance requirement was unique and the real estate insurance needs were interwoven and needed to be interconnected and reactive to changing situations. These needs required extra research and also reconciling credits and payments with State Farms finance department. Danny worked through all of this with great commitment and very professional attitude. I am very happy to be working with Danny...he is a real value add to the agency."

"I have maintained home and car insurance with Pam Herndon State Farm for many years - I think more than 30! I was recently involved in an accident where an uninsured driver collided with my car while I was waiting at stop sign, totaling my car as a consequence. I cannot say enough good things about Danny Ingvalson from the Pam Herndon office. He very patiently talked me off the ledge (because I was a MESS) and then took the time to explain to me each step that would follow in terms of filing a claim, the role of the adjustors, the claims specialists and everyone in the chain. At the end of the process he called to check on me, and to make sure all the t's were crossed and i's were dotted. His reassurance, knowledge of and explanation of the process and general manner of dealing with me as a customer made the process so much easier and less stress filled. This is a top notch group!!"

"Mr. Marc Cram took the initiative to contact me in order to make me aware that Pam Herndon State Farm offers free advice for how to sign up for Medicare sincere I’m turning 65 soon. I have since had three appointments with him in order to get the business of signing up for Medicare done properly. Mr. Cram has been very informative, professional and patient on all three occasions and his manners inspire trust. We finally got it done today and I feel very grateful for all the help he had given me. Heartfelt THANK YOU again, Mr. Cram!"

"We work with Mackenzie Mullins at Pam Herndon State Farm, and she has consistently provided exceptional service to us. Through the process of moving to NC from VA, she facilitated the transfer and updating of all of our State Farm policies, and has always responded promptly to our questions and provided clear, correct and complete advice. We have worked with this agency, even when we lived in VA, for our rental property, and when a friend had a problem with a "bargain" insurance agent we referred her to Pam Herndon. Recently she told us, "I would never change my agent." We agree, and we intend to maintain the long-term relationship we have had with Pam Herndon."

"Very pleased with the customer service and support provided by Wayne Britt of Pam Herndon State Farm Insurance. I started a quote online and transmitted it to this office for review and finalization. Within an hour, Wayne contacted me, prepared the documents and executed the new policy. Prompt, responsive and professional!"